'Law Librarians! I want to make your role more interesting’ - #MmIT2015 Conference

Me looking professional

This is the full text of the talk I gave at the MmIT 2015 Conference 'With Power Comes Great Responsibility - How librarians can Harness the Power of Social Media for the Benefit of their Users'. This is a subject very close to my professional heart and I hope you will forgive me the length of this post.

Introduction

‘I want to make your role more interesting’ was one of the more unusual things that a lawyer has said to me in my twenty year career as a law librarian.

It was September 2013 and inspired by a talk given by commentator Helen Lewis, I had just written an article about internet trolls for my own wide ranging blog. I mentioned this in passing to the lawyer heading up a newly formed Collyer Bristow team – the official sounding ‘Cyber Investigations Unit’. This concentrates on assisting victims of cyber stalking, online harassment and abuse. After a read of my article,  he decided to make ‘trolling’ the topic of the next firm’s Cyber Matters newsletter. 

The Future of Law Again: #LexisNexis

LexisNexis is the in the business of tracking and working with the legal market because it recognises the huge potential for profit. Although lawyers still need primary material ‘the law’, publishers see the benefits of not only adding value to this raw material, but also developing efficiency driving tools. These rough notes came out of a Product Adoption Advisory Board meeting, and nothing here identifies anyone who came along.

The vision that LexisNexis has for the future of law is, for many places, already here. Lawyers can work flexibly with a virtual presence anywhere in the world, are able to communicate with clients over instant messaging services and collaborate with colleagues using the cloud. As they noted today, all legal requirements regarding confidentiality, data protection, and regulated industries are appropriately observed.

Reverberations: #SocialMedia, Impact and #Altmetrics within Libraries and Research

I changed my CILIP Special Interest Group membership recently and, although it is too early in the year to tell, it’s possibly cemented the new direction in my continuing professional development. I’ve previously been nervous of the Multimedia and Information Technology Group (MmIT) because I am not a technical whizz and merely an enthusiastic end user of other people’s inventions; I constantly salute the brains behind Blogger, MiCoach and Evernote. However preconceptions are there to be unconcepted and at their AGM yesterday I was astonished at the group’s breadth, scope, and imagination.

During the introduction to the afternoon, chair, Leo Appleton said that the AGM usually set the theme for the year, providing a springboard into the annual conference. After the success of last year’s conference on ‘Sound and Vision in Librarianship: Going Beyond Words and Pictures’, which I’m sad to have missed, they are thinking about revisiting social media and how it's developed. Given that library and information services are using social media in increasingly inventive ways, it would be interesting to reflect on these changes and talk about where it is all going.

A CPD Review of the Year

Reflections...

CPD is an essential part of being a chartered professional of any type. So I’m pleased to announce I’ve just submitted my CILIP revalidation statement. For those of you unfamiliar with CILIP processes, when you charter you are expected to maintain your professional development by annual revalidation.

I admit that this is my first formal revalidation. It’s not that I haven’t been keeping up-to-date, just I hadn’t informed CILIP. This year has been different for two reasons; they broadened the types of valid CPD, so time spent on reading, presenting, social media etc all count towards the minimum 20 hours; and at the end of last year they launched a virtual learning environment to help with the administrative process.

Book Review: Social Media in the Legal Sector

Although I write about a variety of subjects, some of my recent posts are responding to pockets of social media illiteracy and are mostly aimed at those in the legal world.

Long before getting to grips with content, a new or prospective user needs to acquaint themselves with the technology and the appropriate platform. They need to be confident in their social media abilities, and comfortable that they are not going to destroy a hard won professional legal reputation by a misplaced tweet or a badly written blog post. Social media for business is a commitment of time and money so you need to know whether it is for you.

But if you’re not internet savvy, how do you take that first step? If I need to find out about a new product or unfamiliar social media network, I would search for a quality blog about it, read relevant trade press reviews, or ask my twitter or librarian network. This requires you to be able to identify trustworthy online sources. If you are unsure, then an expensive book published by a reputable legal publisher might be the answer for many lawyers.

The Rise and Rise of the IWF

Internet Watch Foundation

The Internet Watch Foundation has been working to remove child abuse images from the internet since 1996. People worried about certain images can report them via the IWF hotline, so they can be investigated, removed and if appropriate, reported to the authorities for further criminal investigation. Over the past 6 months there have been a number of changes which have raised the profile of the IWF and I’ve been watching with interest.

CLIG Seminar: Employment law and socia media

These notes come out of a CLIG seminar I attended on 18 March 2014 - the excellent and extremely thorough speaker was Alexandra Mizzi. Apologies for any omissions or mistakes, which are entirely mine and certainly not her fault.

Social media is being tackled piecemeal in the courts and some of these interesting cases are discussed below. It is a tricky area due to increasingly blurred lines between personal and private lives. Creating a successful social media brand is personality driven, so a personal/professional clash is inevitable.

The seminar covered the following areas: the perils of online selection, screening and recruitment; employee misconduct online looking at both company reputation and employer liability; and finally the tricky issue of social media contacts ownership. 

Some More Social Media Sites

This blogpost came out of a work related article commission to examine recent developments and potential risks of various social media. I published my initial thoughts earlier in the month. They asked me to so the same sort of thing with the more popular sites so I briefly investigated Facebook, LinkedIn and Twitter.

Incidentally I found the DMR blog extremely useful in tracking the various stats.

Facebook

There can’t be many people who haven’t heard of Facebook. If you aren’t one of the 1.26 billion users worldwide, they are rarely out of the press. Even our language has assimilated Facebook-inspired changes in meaning; ‘to friend’ - to connect with another Facebook user, or ‘to poke’ - to get the electronic attention of a friend. 

Some Social Media Sites

Despite the media’s pronouncements regarding the imminent death of social media, I’m faintly optimistic that these sites will continue to exist. Just because the stock market announces Twitter or Facebook shares are down, people will keep using the service until another, more shiny one comes along.

As some of you may not be familiar with some of the existing social media sites, I’ve selected the popular ones and given a brief description of them, as well as personal observations as to risks and potential for misuse. I haven't included YouTube, blogging sites such as WordPress or Blogger, or others such as Reddit, MySpace - there are quite a few. I am not an expert, legal, psychological or otherwise, so please excuse any omissions.

I’ve assumed a reasonable knowledge of Facebook and Twitter because of the high profile harassment cases in which they have been involved, therefore they are not included. Although LinkedIn is well known, I include it because of recent blocking technology developments.

City Business Library: Can you afford not to know them?

You may recall that I spent a happy evening in the London Metropolitan Archives looking at their photographs. So when I had the opportunity to go to an ASLIB event at the City Business Library (CBL), one of their sister organisations, I couldn't resist putting a few notes down about them.

© City of London

Since 2010 the CBL has been part of the Guildhall complex, sharing the refurbished space with the Guildhall Library, Art Gallery and the general administration of the Corporation of London (CofL). It is hard to believe that it was once housed in a separate building, though the nine ways of accessing the Guildhall can make the entrance to the library quite hard to find (opposite the public loo and Boris bike rack...).

About the CBL

The CBL is a publically funded free library service which has been open to all individuals and companies in the area for the past 30 years. As the name implies, its focus is provision of information on all aspects of business - whether you are global conglomerate or small and medium enterprise (SME), start up or sole trader. This information could be economic statistics, market research reports, law, tax, international markets, director/company information or business2business marketing opportunities. Though a large amount of information is available online, they also keep a small collection of books, journals, newspapers available to browse. They also run seminars, clinics, and organise network events which I shall come on to shortly.